Spring 2010 Tenant Newsletter!
PHONE CALL VOLUME-
Our call volume increases in the Spring and during the summer months we receive over 400 calls per day. We apologize if we are not able to answer all of the calls. Many calls can be solved or addressed via email. Please use the phone/email directory at the bottom of this newsletter to help you get a hold of the person that can help you. Also, if you reach our voice mail, we are most likely on the other line, please leave a message. Do not hang up and keep calling until you get a live person. This makes it even harder for us to keep up with the calls coming through.
GARBAGE -
The windy season has begun! Please make sure that garbage bags are tied and are inside a garbage container so trash is not blown around your property.
DRIVE BY VIOLATIONS-
Monthly we have a drive by inspector drive by all of our properties. This inspector abides by our lease, and if there is any violation to the lease, tenants will get 1 warning for the first violation, and then charged a fee for the 2nd violation. Please just make sure your unit/house is kept up and all clauses in the lease that pertain to you are being followed and there will not be any problems with drive by violation fees.
COOKING GREASE -
When cooking, please make sure that fat grease isn’t poured down your sink drain. This will cause the drain to clog. If we have to send someone out to fix it, you will be charged. So save time and money! Dispose of it by keeping it in a can, hardening it and throwing it away.
SPRINKLERS & YARD CARE-
During the month of April, all FRPM properties will be getting their sprinklers summarized and set up. If you rent a single family home or duplex, you will be receiving a phone call from the appropriate vendor who will be initiating the sprinklers. Please return their phone calls so they can arrange a time to do so.
FRPM wants our yards to be green and weed free. Please report any dry yards immediately. If you are responsible for the yard care, please apply weed and feed on a regular basis.
MOWING DAYS:
We are currently using two yard care companies. For those who aren’t responsible for your yard care, these are days they will be mowing your lawns:
Monday: Downtown
Tuesday: Meridian & Division
Wednesday: West Boise & Denton
Thursday: Eagle, Boise (State & Chinden), Idaho Ave & Alden Dr.
Friday: Bench
ANNUAL WATER MAIN FLUSHING-
During the months of April & May, United Water will be flushing the water mains to clear any iron and manganese buildup. These minerals occur naturally and are not harmful to health, but can affect water clarity. They’ll be flushing between 10pm and 6am Sunday-Thursday. For more information, you can go to www.unitedwater.com or call 362-7304.
NOISE LEVELS -
QUIET HOURS commence at 10 pm and continue until 7 am. Please keep any TVs, radios, music of any kind being played to the bare minimum of sound volume. If you are a victim of a loud neighbor, you can submit a complaint in writing to us. Be sure to call the police and file a report as well. If it gets to be necessary to evict we will need several police repots and neighbor’s written statements. Police reports are imperative to even attempt to evict the offending party. Please just be courteous and respectful to your neighbors so problems do not arise.
PATIOS-
Patios are for patio furniture and plants only. Your patio is not for use of storage. If you have other items on your patio, please remove them.
REMINDER! -
NO CASH is accepted in the office for rent and other payments. FRPM is not responsible for any lost rent in night drops. If rent is not received and you know that you sent in the payment or dropped off the payment please call our office with the check number, money order number or cashiers check number. We are able to research by check number and amount. Be sure to keep your money order or cashier check copies as well. These maybe necessary to place a claim on a lost money order and we find many money orders with the stubs attached to them. We do not keep these we dispose of them so please be sure to keep them for your records.
DON’T FORGET!
Please be aware if you are currently on our lease that is coming up to expire and it has the AUTOMATIC RENEWAL CLAUSE. You must:
If you would like to continue on a month to month basis, you must submit this in writing for owner approval, 30 days prior to the lease expiration.
If you are planning on moving out you must also submit notice 30-days prior to the lease expiration.
Failure to submit written notice, will lead to your lease automatically renewing for the original term.
Please make sure that your address is written on your check or money order when you bring your rent into the office
What our website can do for you:
You can submit a maintenance request online!
Looking for something bigger or smaller? You can check out all of our available properties!
All the forms you will ever need are available online to download!
Our call volume increases in the Spring and during the summer months we receive over 400 calls per day. We apologize if we are not able to answer all of the calls. Many calls can be solved or addressed via email. Please use the phone/email directory at the bottom of this newsletter to help you get a hold of the person that can help you. Also, if you reach our voice mail, we are most likely on the other line, please leave a message. Do not hang up and keep calling until you get a live person. This makes it even harder for us to keep up with the calls coming through.
GARBAGE -
The windy season has begun! Please make sure that garbage bags are tied and are inside a garbage container so trash is not blown around your property.
DRIVE BY VIOLATIONS-
Monthly we have a drive by inspector drive by all of our properties. This inspector abides by our lease, and if there is any violation to the lease, tenants will get 1 warning for the first violation, and then charged a fee for the 2nd violation. Please just make sure your unit/house is kept up and all clauses in the lease that pertain to you are being followed and there will not be any problems with drive by violation fees.
COOKING GREASE -
When cooking, please make sure that fat grease isn’t poured down your sink drain. This will cause the drain to clog. If we have to send someone out to fix it, you will be charged. So save time and money! Dispose of it by keeping it in a can, hardening it and throwing it away.
SPRINKLERS & YARD CARE-
During the month of April, all FRPM properties will be getting their sprinklers summarized and set up. If you rent a single family home or duplex, you will be receiving a phone call from the appropriate vendor who will be initiating the sprinklers. Please return their phone calls so they can arrange a time to do so.
FRPM wants our yards to be green and weed free. Please report any dry yards immediately. If you are responsible for the yard care, please apply weed and feed on a regular basis.
MOWING DAYS:
We are currently using two yard care companies. For those who aren’t responsible for your yard care, these are days they will be mowing your lawns:
Monday: Downtown
Tuesday: Meridian & Division
Wednesday: West Boise & Denton
Thursday: Eagle, Boise (State & Chinden), Idaho Ave & Alden Dr.
Friday: Bench
ANNUAL WATER MAIN FLUSHING-
During the months of April & May, United Water will be flushing the water mains to clear any iron and manganese buildup. These minerals occur naturally and are not harmful to health, but can affect water clarity. They’ll be flushing between 10pm and 6am Sunday-Thursday. For more information, you can go to www.unitedwater.com or call 362-7304.
NOISE LEVELS -
QUIET HOURS commence at 10 pm and continue until 7 am. Please keep any TVs, radios, music of any kind being played to the bare minimum of sound volume. If you are a victim of a loud neighbor, you can submit a complaint in writing to us. Be sure to call the police and file a report as well. If it gets to be necessary to evict we will need several police repots and neighbor’s written statements. Police reports are imperative to even attempt to evict the offending party. Please just be courteous and respectful to your neighbors so problems do not arise.
PATIOS-
Patios are for patio furniture and plants only. Your patio is not for use of storage. If you have other items on your patio, please remove them.
REMINDER! -
NO CASH is accepted in the office for rent and other payments. FRPM is not responsible for any lost rent in night drops. If rent is not received and you know that you sent in the payment or dropped off the payment please call our office with the check number, money order number or cashiers check number. We are able to research by check number and amount. Be sure to keep your money order or cashier check copies as well. These maybe necessary to place a claim on a lost money order and we find many money orders with the stubs attached to them. We do not keep these we dispose of them so please be sure to keep them for your records.
DON’T FORGET!
Please be aware if you are currently on our lease that is coming up to expire and it has the AUTOMATIC RENEWAL CLAUSE. You must:
If you would like to continue on a month to month basis, you must submit this in writing for owner approval, 30 days prior to the lease expiration.
If you are planning on moving out you must also submit notice 30-days prior to the lease expiration.
Failure to submit written notice, will lead to your lease automatically renewing for the original term.
Please make sure that your address is written on your check or money order when you bring your rent into the office
What our website can do for you:
You can submit a maintenance request online!
Looking for something bigger or smaller? You can check out all of our available properties!
All the forms you will ever need are available online to download!
posted by First Rate Property Management - Boise, ID at
8:47 AM
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