Friday, July 8, 2011

Summer 2011 Newsletter

WIN A $50 GIFT CARD BY TAKING OUR ONLINE TENANT SURVEY!We have now added a survey on our website to assist us in making our company FIRST RATE. To be entered into our drawing for a gift card, please provide your name and address.. You can remain anonymous if you choose to. Please go to our website and fill it out:

Tenant Survey

PATIOS:


As we start spending more time on our patios, please remember that the patios are for patio furniture, plants, or other items that would be attractive and appropriate. If you have a BBQ grill, be sure it is kept in a very open area and NOT next to the siding, it will melt the siding and is a fire danger. If anything happens to the building you will be held responsible for the damages. Do not allow the patios to become cluttered with other items.  If you do have other items on your patio, please remove them so you do not receive any violations. If you have any questions regarding what is acceptable feel free to contact our office.

YARD CARE:

It is that time of year again, during the months of April and May, all FRPM properties were getting their sprinklers initiated. If you rent a single family home or duplex, you should have received a phone call from the appropriate vendor who was starting up the sprinklers. If you didn’t hear from anyone and your sprinklers are not on please contact us immediately so we can get their information to you so they can arrange a time to get the sprinklers ready for the season. FRPM wants your yards to be green and weed free. Please report any dry yards immediately. If you are responsible for the yard care, please apply weed and feed on a regular basis. Be sure to adjust your sprinkler timer accordingly as the temperature increases outside.

LEASE REMINDER:

Reminder, your lease agreement prohibits the storage of unlicensed, unregistered and broken down vehicles. We will be tagging these vehicles and they must be removed from the property immediately. If they are not removed, we will have them towed at the vehicle owner’s expense. Also, remember that we do not allow more than 2 vehicles per household unless otherwise noted on your lease.  We will also be tagging anyone who has more than one motorized vehicle under a carport such as a car and a motorcycle. This is a safety issue and we cannot allow this anymore.

AIR CONDITIONING:

Summer weather is sneaking up quickly. It is important to use the air conditioner units properly.  Air conditioners are not designed to make hot air cold in a short amount of time.  Leaving the air conditioner unit off all day and then turning the thermostat to a low temperature in the evening and expecting this to cool your apartment will not work.  THIS FREEZES UP THE AIR CONDITIONER!  Air conditioners cool and condition the air, but gradually.  The proper way to use the air conditioner is to regulate the temperature.  Adjust your thermostat to the temperature you prefer (nothing lower than 68 degrees) and keep it there throughout the day and night.  This will save you money because it uses less energy to regulate than it does turning the air conditioner on and off.

CALL VOLUME:

Our call volume increases in the Spring and during the summer months we receive over 400 calls per day.  We are not able to answer all of the calls, therefore this is frustrating for all parties.  Many calls can be solved or addressed via email.  You can help by emailing us, instead of calling.  Please use the phone directory at the bottom of this newsletter to help you get a hold of the person that can help you.  Also, if you get voice mail, we are most likely on the other line, please leave a message.  Do not hang up and keep calling until you get a live person.  This simply compounds the problem and makes it even harder for us to service you.

REMINDER! - AUTOMATIC RENEWALS:

If you are currently ina lease that is expiring soon and has the AUTOMATIC RENEWAL CLAUSE:

If you plan on going month-to-month, you MUST submit a request in writing 30 days prior to the lease expiration date.

If you plan on moving out, you MUST submit notice on our official notice form 30 days prior to the lease expiration date.

Failure to submit proper notice will lead to your lease automatically renewing for the original lease term.

NO CASH PLEASE:

NO CASH is accepted in the office for rent and other payments. FRPM is not responsible for any lost rent in night drops. If rent is not received and you know that you sent in the payment or dropped off the payment, please call our office with the check/money order number. We are able to research by check number and amount. Be sure to keep money order copies as well to keep for your records.